1. Payment

1.1 Standard Rate

Deposit: 30% of the total amount will be charged on the day of booking and is non-refundable.
The remaining 70% will be debited on your credit card 72 hours before arrival.
Cancellation: If cancelled up to 3 days before the date of arrival, 30% of all nights will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.

1.2 Non-Refundable Rate

Prepayment: The total price of the reservation may be charged anytime after booking.
Cancellation: If cancelled, modified or in case of no-show, the total price of the reservation will be charged.

Payment by bank transfer: 100% of the total amount should be transferred on the day of booking and a receipt of the transaction should be sent by email or fax.

Payment by Paypal: Please use the email info@portugalways.com to pay your booking through PayPal.

2. City Tax

Please note that from 01.01.2016, city tax of 1,00 € per person (from 13 years old) per night is due. When you make a booking on our website, this amount is automatically included.

3. Baby Cots, High Chairs and Sofa Beds

Baby cots will be available in the apartment on request and cost 5 Euros per night.

High chairs for babies will be in the apartment on request and cost 5 Euros per night.

If you book a baby cot and a high chair we offer you a combined price of 8 Euros per night, a 20% discount.

Sofa beds will be prepared on request and cost 15 Euros per person per night.

4. Check-in and Check-out

Please note that the hotel operates an automatic check-in system. Instructions will be emailed to you 48 hours before check-in.

Check-in from 14:00 hours
Check-out until 11:00 hours

5. Site

This site is owned and operated by Portugal Ways Lda. Registered address: Rua Vale Flores 73 - 2710-690 Sintra.